Terms and Conditions

Custom work

Everything we make is made to order. We confirm the design, material, and size with you and send a written quote before work begins.

Your artwork and names

When you send artwork, a logo, or wording, you confirm you have the right to use it. We will not reproduce a trademark or a copyrighted design without permission from its owner.

Personalized pieces

Because personalized pieces are made for you, they cannot be resold. If a piece arrives damaged or does not match the approved design, tell us and we will make it right.

Using this website

The photographs and text on this site belong to TavenWood, LLC. You may link to any page. Please ask before reusing images.

Liability

We take care in every piece, but we are not responsible for damage caused by installation we did not perform, by weather beyond a material’s rating, or by misuse.

Contact and law

Questions about these terms go to support@tavenwood.com. These terms are governed by the laws of the State of Texas.

Changes

These terms were rewritten on 9 September 2026 for the current site, which takes enquiries only and does not sell products online.